How we protect your travel information.

This page explains how Apple Vacation handles information submitted through the public website, customer accounts, enquiries, bookings and chat.

Information we collect

We may collect your name, email address, phone number, country, travel preferences, enquiry details, booking details and communication history when you use our website, forms, chat, booking tools or customer account features.

How we use your information

We use your information to respond to enquiries, plan tailor-made journeys, manage bookings, verify guest booking requests, send service communications, improve our website and provide customer support.

Booking and enquiry records

When you submit an enquiry or booking request, we may store the details in our systems so our team can follow up, manage travel planning and maintain a reliable service record.

Email and communication

We may contact you by email, phone or other communication channels related to your enquiry, booking, trip planning or customer support request.

Cookies and protection

Our website may use cookies, security checks and robot-protection tools to improve functionality, protect forms from spam and maintain website security.

Third-party services

We may use trusted third-party services such as email delivery, hosting, analytics, maps, payment or travel service providers where required to operate our services.

Data security

We take reasonable steps to protect your information from unauthorized access, misuse or disclosure. However, no online system can be guaranteed to be completely secure.

Your choices

You may contact Apple Vacation to request updates, correction or removal of personal information where applicable and subject to operational, legal or booking record requirements.

Questions about your data?

Contact Apple Vacation for privacy-related questions or account support.