Help Center

Frequently asked questions.

Quick answers about planning, booking and travelling with Apple Vacation.

01

Do you create private tailor-made tours?

Yes. Apple Vacation specializes in private tailor-made journeys. We can adjust route, hotels, activities, pace, travel dates and special interests around your preferences.
02

Can I book as a guest without creating an account?

Yes. Guest bookings are supported. For fraud protection, guest bookings require email verification before the request is created.
03

Do you provide airport pickup and transfers?

Yes. Airport pickup, departure transfers and private transportation can be arranged depending on the itinerary and service package.
04

Do you provide guides and chauffeurs?

Yes. We work with professional chauffeur guides and local experts who support cultural, nature, wildlife, family and luxury travel experiences.
05

Can I customize hotels?

Yes. Hotel style can be customized based on comfort level, budget, location preference, family needs, honeymoon requirements and luxury expectations.
06

Can you arrange Sri Lanka and Maldives combinations?

Yes. Sri Lanka and Maldives combined journeys can be planned with cultural routes, beach stays, wildlife experiences and luxury island escapes.
07

How soon should I book?

Early booking is recommended, especially during peak travel seasons, school holidays, honeymoon periods and when premium hotels or special experiences are required.
08

How do I contact Apple Vacation?

You can contact us through the website enquiry form, email info@applevacations.com.co, or the 24/7 hotline +94 76 281 6641.

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