Help Center
Frequently asked questions.
Quick answers about planning, booking and travelling with Apple Vacation.
01Do you create private tailor-made tours?
⌄
Yes. Apple Vacation specializes in private tailor-made journeys. We can adjust route, hotels, activities, pace, travel dates and special interests around your preferences.
02Can I book as a guest without creating an account?
⌄
Yes. Guest bookings are supported. For fraud protection, guest bookings require email verification before the request is created.
03Do you provide airport pickup and transfers?
⌄
Yes. Airport pickup, departure transfers and private transportation can be arranged depending on the itinerary and service package.
04Do you provide guides and chauffeurs?
⌄
Yes. We work with professional chauffeur guides and local experts who support cultural, nature, wildlife, family and luxury travel experiences.
05Can I customize hotels?
⌄
Yes. Hotel style can be customized based on comfort level, budget, location preference, family needs, honeymoon requirements and luxury expectations.
06Can you arrange Sri Lanka and Maldives combinations?
⌄
Yes. Sri Lanka and Maldives combined journeys can be planned with cultural routes, beach stays, wildlife experiences and luxury island escapes.
07How soon should I book?
⌄
Early booking is recommended, especially during peak travel seasons, school holidays, honeymoon periods and when premium hotels or special experiences are required.
08How do I contact Apple Vacation?
⌄
You can contact us through the website enquiry form, email info@applevacations.com.co, or the 24/7 hotline +94 76 281 6641.
Still have a question?
Send Apple Vacation a message and our team will help with the right travel guidance.
Contact Us